My Resume
WORK EXPERIENCE​​
Content Writer
Interactive Ontario, Toronto, ON
2019-2020
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Interviewed representatives from two member companies of Interactive Ontario.
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Wrote profiles for each interviewed company, to be used on the Interactive Ontario website.
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Collaborated with a team of 8, including 5 profile-writing team members and 3 timeline-writing team members.
Data Processor
Liu and Khokhar Family Doctors, Ajax, ON
2019
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Added patient data for new patients into the electronic system.
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Efficiently and accurately sorted through data for hundreds of patients under a two week time crunch, completing outstanding referrals in the system, and de-rostering patients who had changed healthcare providers.
2018 & 2014
Deputy Returning Officer
Elections Ontario, Cobourg/Ajax-Pickering, ON
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Engaged voters in a smooth experience as part of a customer-focused team, using support number provided by Elections Ontario to provide a translator to French-speaking voters and operating accessibility devices such as a braille electronic voting machine and sip and puff device.
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Demonstrated attention to detail and time management skills, providing ballots to voters in fast-paced polling station requiring knowledge of and compliance with relevant provincial election legislation and regulations.
2017-2018
English as a Second Language Tutor
The Help Centre of Northumberland, Cobourg, ON
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Creatively adapted to loosely structured lesson plans, working calmly and effectively under pressure.
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Facilitated and provided support for adult learners of the English language, from a variety of cultural and language backgrounds.
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Graduated adult learners from our introductory ESL program into the more intensive Fleming College community learning ESL program, as part of a customer-focused team.
Web Admin/Moderator
Realms of Hyrule
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Co-developed a setting and game system for an online writing group.
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Authored and co-authored instructional guides and tutorials for online group.
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Demonstrated web administrative skills through role as moderator.
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Wrote collaboratively with other writers to produce original creative work and to maintain/improve proficiency in writing.
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Collaborated over applications including Skype, WhatsApp, Discord, and Google Drive for various group projects, utilizing features such as video/voice calling, file transferring, and screen sharing.
Medical Receptionist
Liu and Khokhar Family Doctors, Ajax, ON
2012-2013
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Answered incoming calls and greeted patients upon entrance.
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Employed strong interpersonal skills to quickly respond to high volumes of patient calls and check-ins in a busy clinical practice.
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Directed patients from the waiting room to doctors’ examination rooms as they became available.
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Converted photocopied physical forms into digital format for ease of use for doctors, using a form-editing program.
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Learned and effectively used new program for management of patient data.
EDUCATION
Communications and Professional Writing
Graduate Certificate Program
Centennial College, Toronto, ON
2019-2020
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Developed advanced professional writing skills, client management skills, visual design skills, and editing skills.
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Created a variety of compelling content in a variety of formats, including web copy, blog posts, infographics, and social media for a polished and diverse portfolio.
2018-2019
Communications and Media Fundamentals
Certificate Program
Centennial College, Toronto, ON
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Earned the Dean’s Award for achieving the highest GPA in the program.
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Improved professional writing skills through a variety of writing styles, including reviews, creative writing, academic research essays, and advertising mock-ups.
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Learned how to use a variety of technology such as Adobe Premiere Pro, Photoshop, Muse, InDesign, and Wix Website Editor.
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Developed a web writing assignment into an ongoing personal blog.
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Wrote a short story, converted it into a screenplay, and filmed it for the program’s film festival.
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Conducted multiple interviews, creating a video interview piece, a profile writing piece, and a short video essay summarizing interview findings.
2015
Critical Race Theory
Course
University of Ontario Institute of Technology, Oshawa, ON
OSSD
Trinity College School, Port Hope, ON
2011
VOLUNTEER EXPERIENCE
Conversation Café Facilitator 2014
University of Ontario Institute of Technology, Oshawa, ON
2014
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Facilitated a weekly meet-up of local and international students.
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Demonstrated organizational abilities by arriving early to set up.
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Maintained a steady flow of conversation for the meet-up through use of interpersonal and communication skills.
2011
Classroom Aide
Jamaican Self-Help, Peterborough, ON / Kingston, Jamaica
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Volunteered to assist in a classroom for two weeks in Kingston, Jamaica. Worked with fourth graders, specifically providing additional attention to 4 students who were further behind in class.
PERSONAL PROJECTS AND ACHIEVEMENTS
December
2017
Youth Job Connection Program
Watton Employment Services, Cobourg, ON
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Participated in a program to develop job research and resume writing skills.
Game Master of Dungeons and Dragons, 5th Edition
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Wrote creative story threads with malleable parts for player interaction in a roleplaying game environment, both in my town of Cobourg and electronically over Discord.
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Assisted new players in learning how to play.
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Improvised encounters and story elements, reacting to player input and decisions.
2017
International Leadership Programme
WYSE International, Brazil
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Improved leadership skills through workshops focused on self-knowledge with a variety of people from many countries around the world.